SmartOnline 200-240V, 20kVA 18kW Double-Conversion UPS, N+1, 12U, Network Card Slot, USB, DB9, Bypass, Hardwire

SmartOnline 200-240V, 20kVA 18kW Double-Conversion UPS, N+1, 12U, Network Card Slot, USB, DB9, Bypass, Hardwire

20kVA / 20,000VA / 18,000W on-line double-conversion UPS; 0.9 power factor
200/208/220/230/240V 50/60Hz output
Hot-swap power and battery modules, N+1 fault tolerance at loads up to 10kVA
USB, RS232 & EPO ports; slot for network management card options
Front panel LEDs with detailed LCD monitoring and control screen
Expandable runtime with optional external battery packs
Hardwire input (3 wire); Hardwire output (3 wire)
2-year limited warranty

Tripp Lite SU20KRTHW 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers complete power protection for critical server, network and telecommunications equipment in a 12U rack/tower configuration. This system delivers complete N+1 redundancy when used at loads up to 10kVA, and non-redundant operation at loads between 10 and 20kVA. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload or internal fault conditions. Included parallel PDU with manual bypass switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined operating modes. Enhanced availability, fault tolerance and simple hot-swap replacement options make this UPS ideal for advanced networking applications in data centers, computer rooms, network closets and rugged industrial locations.

Tripp Lite SU20KRTHW 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in 12U total rack/tower configuration
Unique configuration offers 20kVA non-redundant operation and automatic N+1 redundancy at load levels of 10kVA and under
Included Parallel PDU with manual bypass switch enables hot-swap replacement power modules at any supported load level
Hardwire input (3 wire) and hardwire output (3 wire) connections
Supports North American (L1,L2,G) 208/240v hardwire input / output, plus International 230/220/240v (L,N,PE) hardwire input / output
Optional SU6000XFMR2U transformer offers 120v output in North American 208/240V (L1,L2,G) input configurations
Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal
Supports 50/60Hz operation for worldwide frequency compatibility
Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD (NOTE: Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module)
Expandable runtime with optional external battery packs
Some external battery configurations require the use of Tripp Lite’s External Battery Configuration Software (see manual)
Battery independent restart ensures automatic UPS power-up after lengthy power outages, even with expired batteries
Intelligent battery management system with temperature-compensated charging extends battery life
USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite’s PowerAlert software, available via FREE download from
Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (4 required)
Optional 2-9USTAND supports upright tower placement (2 required)
Supports Emergency Power Off (EPO) via built-in interface
Front panel LEDs and LCD readout with scroll controls
LED / LCD display panel rotates for viewing in rackmount or tower configurations
External battery packs are field replaceable and hot swappable
Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)

Package Includes
Two SU10000RT3UPM UPS power modules
Two BP240V10RT3U battery packs
SUPDMB20KHW PDU with Bypass switch
4-post rackmount installation rails
USB, DB9 & EPO cabling
Cisco compatible RoHS compliant VMware ready application

UPC Code 037332158291
UPS Type On-Line

Rated input current (Maximum Load) 112.2A (200V), 108A (208V), 102A (220V), 97.6A (230V), 93.6A (240V)
Nominal Input Voltage(s) Supported 200V AC; 208V AC; 220V AC; 230V AC; 240V AC
UPS Input Connection Type Hardwire
UPS Input Connection Description Supports North American 208/240V input (L1,L2,G) and International 230/220/240V (L,N,PE) input wiring
Recommended Electrical Service 120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G)
Input Phase Single-Phase

Output Volt Amp Capacity (VA) 20000
Output kVA Capacity (kVA) 20
Output Watt Capacity (Watts) 18000
Output kW Capacity (kW) 18
Output Capacity Details Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less
Power Factor 0,9
Crest Factor 3:1
Nominal Voltage Details Voltage selection via front panel LCD interface
Frequency Compatibility 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
Output Voltage Regulation (Line Mode) +/- 2%
Output Voltage Regulation (Battery Mode) +/- 2%
Output Receptacle Details Supports North American 208/240V* output (L1,L2,G) and International 230/220/240V (L,N,PE) hardwire output; *For 120V output with 208/240V (L1,L2,G) input wiring, use optional SU6000XFMR2U transformer
Output AC Waveform (AC Mode) Pure Sine wave
Output AC Waveform (Battery Mode) Pure Sine wave
Nominal Output Voltage(s) Supported 200V; 208V; 220V; 230V; 240V
Output Receptacles Hardwire
Individually Controllable Load Banks No

Battery Type Valve Regulated Lead Acid (VRLA)
Full Load Runtime (min.) 4.3 minutes (18,000 watts)
Half Load Runtime (min.) 12.5 minutes (9000 watts)
Expandable Battery Runtime Runtime is expandable with external battery packs
Expandable Runtime Yes
Expandable Runtime Description For best results, add external batteries in multiples of two so that both included 10kVA power modules have an equal number and type of connected battery packs
External Battery Pack Compatibility BP240V10RT3U ; BP240V787C-1PH
DC System Voltage (VDC) 240
Battery Recharge Rate (Included Batteries) Less than 6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description Hot-swappable, user replaceable external battery packs

Voltage Regulation Description 2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction Corrects overvoltages up to 300V
Undervoltage Correction Corrects undervoltages as low as 100V
Front Panel LCD Display Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual)
Switches 2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement
Alarm Cancel Operation Alarm cancel switch
Audible Alarm Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators 6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options
UPS AC Suppression Joule Rating 2565
UPS AC Suppression Response Time Instantaneous
EMI / RFI AC Noise Suppression Yes

Cooling Method Fans
Included Battery Pack Weight (kg) 71.99
Included Mounting Accessory Description 4 sets of adjustable 4 post rack rails included (one for each included 3U module)
Installation Form Factors Supported with Included Accessories 4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND )
Maximum Device Depth (cm) 82.55
Maximum Device Depth (mm) 826
Minimum Required Rack Depth (cm) 96.52
Optional Mounting Accessory Notes Qty 4 2POSTRMKITHD required; Qty 2 2-9USTAND required
Primary Form Factor Rackmount
Primary UPS Depth (mm) 656
Primary UPS Height (mm) 131
Primary UPS Width (mm) 445
Rack Height 12U
Shipping Dimensions (hwd / cm) 78.74 x 101.60 x 129.54
Shipping Weight (kg) 272.61
Unit Dimension Details Includes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs and SUPDMB20KHW parallel bypass PDU; Listed weights and dimensions for UPS/Power module and Included battery pack each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU installed
UPS Housing Material Steel
UPS Power Module Dimensions (hwd, cm) 13.06 x 44.45 x 65.58
UPS Power Module Weight (kg) 20.00

Operating Temperature Range +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity 0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load) 6830
Battery Mode BTU / Hr. (Full Load) 9185
AC Mode Efficiency Rating (100% Load) 90%
Operating Elevation (ft.) 0-3000m (0 to 10,000 ft.)
Audible Noise 60 dBA at front side 1 meter
Operating Elevation (m) 0-3000 m

Network Monitoring Port Description Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module; RELAYIOMINI installation requires removal of panel containing USB ports on each included UPS power module
PowerAlert Software For local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at
Communications Cable USB, DB9 serial and EPO cables included
WatchDog Compatibility Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)

Transfer Time No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint) 100V
High Voltage Transfer to Battery Power (Setpoint) 300V

Cold Start (Startup in Battery Mode During a Power Failure) Cold-start operation supported
High Availability UPS Features Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50% capacity; On-Line/Double-Conversion; Remote management; Sine wave output; Zero transfer time
Green Energy-Saving Features Support for daily startup and shutoff

UPS Certifications Tested to UL1778 (USA); Tested to CSA (Canada); CE; Meets FCC Part 15 Category A (EMI); ROHS (Restriction of Hazardous Substances)
Certification Details IEC 61000-4-5 1995 B Surge Immunity

Product Warranty Period (Worldwide) 2-year limited warranty


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